ずっと真夜中でいいのに。原始五年巡回公演「喫茶・愛のペガサス」京都公演
at Rohm Theater Kyoto *POSTPONED*
Ticket Refund Request Form

All the following time is JAPAN time.

We regret to inform you that the performances at Rohm Theater Kyoto on December 13, 2023 (Wed) and December 14, 2023 (Thu) are postponed to below dates.
* https://zutomayo.net/news/375/
Current ticket holders will be permitted entry and tickets will be deemed valid for the rescheduled show date.
For those customers who wish to receive a refund, ticket refunds is available.

【NEW SHOW DETAILS】
Rohm Theater Kyoto
December 13, 2023 (Wed) → January 29, 2024 (Mon)
December 14, 2023 (Thu) → January 30, 2024 (Tue)

*Since the cancellation process will begin after the refund period closes, it may take up to 2 to 3 months for the amount to be refunded since you applied for the refund.
Please contact your credit card company for details regarding the exact timing of your refund.
*You must complete the process above to receive a refund within the period. Customers who wish to come to the rescheduled performance do not need to complete the procedure.
*Partial refunds are not available. If some of your party can't make it, please get refunded your entire purchase.
*Both PREMIUM seat and Regular seat tickets will remain valid for the rescheduled dates if you will not complete the refund process.

This form is for those who purchased presale tickets from below applications.
・Ticket Application Only For "ZUTOMAYO PREMIUM" members
・Ticket Official Application *Lottery

Refund Period

Application acceptance period

Mon, Dec 25/2023 10:00 

to Mon, Jan 08/2024 23:59

*The system maintenance is conducted from 2:30am to 5.30am every Tuesday and Wednesday.

Desired Performance(s)・Venue

ずっと真夜中でいいのに。原始五年巡回公演「喫茶・愛のペガサス」at Rohm Theater Kyoto

Desired Performance(s)・Venue

Wed, Dec 13/2023 18:30 Venue:ROHM Theatre Kyoto
Thu, Dec 14/2023 18:30 Venue:ROHM Theatre Kyoto

Type of Seat

Premium Seat
Reserved Seat

Precautions

・You'll be asked to enter your "ID(Inquiry number) " & "PASS(phone number)" on the next page.
*Please confirm your ID & PASS on the e-mail from Ticket PIA.
*If you are not able to receive the e-mail regarding the refund, please reach out to the below contact.

・If multiple applications are made with one ID(Inquiry number) , only the last one is valid.
・Partial refunds are not available. If some of your party can't make it, please get refunded your entire purchase.
・Since the cancellation process will begin after the refund period closes, it may take up to 2 to 3 months for the amount to be refunded since you applied for the refund.
 Please contact your credit card company for details regarding the exact timing of your refund.
・The application completion email will be transmitted.
 Please make sure to confirm your application content in the "Application Status Inquiry" page after application is submitted.
・Applications can be canceled within the application period. To cancel your application, please check the application status. Please note that cancellations cannot be made after the application period has ended.
 ※Please configure the setting to allow emails from @pia.co.jp to be received. The email cannot be retransmitted.
 ※We are not responsible for any delay in delivery/non-delivery of the email due to an internet path failure or a misconfiguration of the mail server or the terminal you use.

About Personal Information

PIA Ticket Lottery Sales Service Terms of Use

privacy policy

Extent to which the information is shared HOT STUFF PROMOTION Co., Ltd., PIA Corporation
Purpose of use Preparation of refunds for this performance or administrative work related to customer admission to the venue
Items of personal information to be shared Name, Gender, Birthday, phone number, e-mail address, nationality
Person responsible for the management of personal information PIA Corporation

*The Company may share personal information as described above, in addition to the information described in the Privacy Policy.

Please proceed to application procedures by clicking below.

Application acceptance has been closed.

Inquiries

Inquiry

Please reach out to the below contact.
event@linkst.jp
※Business hours 10:00-18:00 / JST